
Salon Policies
We recommend that you pre-book your reservations on each visit to ensure your desired day and time.
Late & Cancellation
We request a 24 hour notice of cancellation for services; this ensures that another guest may have an opportunity to take this time. Late cancellations or no-shows may be charged a service fee. Extreme cases may require that a guest will no longer be able to book reservations in advance only to be served as a walk-in guest. Late arrivals may not always be able to be serviced. Please be courteous to all other guests as well as your stylist to ensure prompt service.
Salon Etiquette
For consideration to all guests please limit cell phone use within the salon. Children need to be attended to all at times; we ask that no children under the age of 15 (unless being serviced) be left unattended. The salon is not always a safe environment for unattended children. We also have spa services going on in the salon and this can often be distracting for other guests.
Gift cards & Returns
Gift cards may only be used for services and retail products. No cash refunds will be given on gift cards. We strive to deliver the best customer experience at Anazao. If for any reason you are not satisfied with the service or product you received during your visit to Anazao Salon please contact guest relations within 14 days so that we can correct any challenges there may be.
*All policies are subject to change without notice.